Shipping policy

SHIPPING

We currently ship within the United States.

Orders are typically processed within 1–3 business days.

Most U.S. orders arrive within approximately 3–7 business days after shipment. Delivery times are estimates and may vary because of carrier delays, weather, holidays, unusually high order volume, or circumstances outside our reasonable control.

Because many of our products are handmade or created in small batches, certain products may occasionally require additional processing time. If a product has a different expected processing time, we will make reasonable efforts to communicate that information.

If we are unable to ship your order within the timeframe represented to you, we will handle the delay, cancellation opportunity, and any required refund in accordance with applicable law.

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping information, please contact shannon@canyoucandlethat.com as soon as possible.